PrimeBit Privacy & Cookies Policy

The PrimeBit Privacy & Cookies Policy (hereinafter referred to as: “the Policy”) is applicable since the date of incorporation of PrimeBit Ltd. Subject to provisions applicable only to the Users (individuals and legal entities) who are in European Union (hereinafter referred to: the ‘EU’), the Policy is applicable also to Users from non-EU countries, and regardless of User’s place of residency/ registered offices in relation to legal entities and provides the appropriate technical and organisational measures to ensure a level of security appropriate to the risk at the same level like those applicable to Users from EU countries.

PrimeBit Ltd. is the owner of online trading platform and makes any effort to protect the privacy of people using its services.

In order to implement the principle of lawful, reliable and transparent processing of your personal data while using our services, we accept a document called Privacy & Cookies Policy.

Privacy & Cookies Policy determines how we look after your personal data and your rights. It contains two parts, which refer to personal data protection aspects, determined in the first part hereof, as well as matters regarding cookies, which are also connected with the personal data issues and in many situations could be deemed to be sort of personal data.

Índices
PrimeBit Privacy & Cookies Policy
WHICH DEFINITIONS WE USE IN THE PRIVACY & COOKIES POLICY?

Account – a set of resources and settings created for the User as part of the Services used to manage the services.

AML Policy and Customers Due Diligence Procedure – policy and procedure that determine the particular operational activities undertaken by the Company are carried out in terms of preventing money laundering and terrorism financing refusing to engage in suspicious transactions in terms of fairness, transparency, ethical business and starting relationships with financial and trade counter-parties, suppliers, partners, contractors and consultants, after checks on the information available relating to their respectability and the legitimacy of their activity, so as to avoid any implication in operations able to favour the laundering of money from illegal or criminal activities.

Entities – legal entities (mainly companies regardless of the legal form or jurisdiction) who are corporate Users of the PrimeBit, which PrimeBit provides offering trading Services

GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

non-logged-in User – natural person or legal entity who uses the Services offered by PrimeBit on websites that do not require the Account.

non-verified User – natural person or legal entity who uses the Services offered by PrimeBit on websites that do not require the verified Account.

Our Clients – individuals who are Users of the PrimeBit, which PrimeBit provides P2P trading Services on Company’s products.

PrimeBit, Company, We, Our, Us – PrimeBit Ltd. Suite 305, Griffith Corporate Centre P.O. Box 1510, Beachmont Kingstown, St. Vincent and the Grenadines.

Profile – the functionality of the Account, allowing the User to collect selected information.

Representative - B.N. Quantum Simple Technologies Holdings Ltd Camelia Court 204, 13 Pinelopis Street, Limassol, Cyprus, which represents PrimeBit within the territory of the EU with regard to their respective obligations under GDPR.

Settings (Privacy) – functionality of the Account, allowing the User using selected Services to properly manage these Services, including independent modification of their scope and selection of preferences regarding the protection of their privacy.

Terms of Services – PrimeBit Terms of Services . Current version of text you will find here .

User – an adult natural person or legal entity who has a verified Account and uses the services offered by PrimeBit on the Services.

Website or Services – websites belonging to PrimeBit, within which PrimeBit provides its services.

You, Yours – respectively User or non-verified User or non-logged-in User.

In Policy, We also use the names of individual Services and functionalities of the Account (e.g., Affiliate program) that have been defined and described in detail in the PrimeBit Terms of Services.

WHO IS THE CONTROLLER OF YOUR PERSONAL DATA AND HOW YOU CAN CONTACT WITH US?

PrimeBit is the Controller of Your personal data in connection with the use of the Services.

If you have any questions regarding the processing of your personal data and your rights, please contact Us:

  • a) via Our Company’s email: info@primebit.com with Data Protection as the subject of mail or
  • b) with Our Data Protection Officer: by e-mail to the following address: dpo@primebit.com

WHAT PERSONAL DATA WE PROCESS, IN WHICH PURPOSES AND ON WHAT LEGAL BASIS?

Due to the fact that We provide Services for Users and Users not logged in, which requires a different type of data, We process Your personal data for various purposes, to a different extent and on a different legal basis set out in the GDPR. In order to provide You with the most transparent information, We have grouped this information referring to the purpose of processing Your personal data.

Creating an Account and User authentication on the Services

For this purpose, We process personal data provided by You in the registration form for the Services, i.e. the email address, Username (in default a username contains the content of Your email e.g. name and surname or any other content introduced by You to Your email address) and the password You set, Your localization, Your IP; session data; Your device and operating system, browser, location and unique ID, We also collect Your name and surname and is_valid, user_id, the email address which is downloaded on Our cloud storages.

Data processing aiming at creating an Account and User authentication on the Services is necessary for the performance of electronic services contract by PrimeBit or in order to take steps at the request of the User prior to entering into the contract of electronic services with PrimeBit [Article 6 (1b) of GDPR].

Services that do not require creating an Account

We process Your personal data to provide services that do not require the creation of an Account, such as: demo trade (simulation of single transaction , exploring the Website, it's menu and its tabs; ; download MetaTrader 5 application; watching education materials via an external authentication service (e.g. YouTube); enclosing of a job application if the recruitment process is carried out .

To this end, We process personal data about Your activity on the Services, that is: session data, Your device and operating system, browser, location and unique ID; Your localisation, Your IP; in terms of enclosing of job application We also see Your email as well all data provided in Your CV and Your application letter including employment and career history, information which relates to Your education and any professional training, via an external authentication service (e.g. Your email account provider).

For this purpose data processing by PrimeBit is necessary for the performance of electronic services contract by PrimeBit or in order to take steps at the request of the User prior to entering into the contract of electronic services with PrimeBit [Article 6 (1b) of GDPR]. In respect of job application (and the other data provided by You), the Company processes Your personal data based on the User’s consent to the processing of his or her personal data for the purpose of recruitment process [Article 6 (1a) of GDPR].

Services and functionalities requiring creation the Account

Types of Services and functionalities. We process Your personal data to provide services that require Account creation, such as: Demo of live account; send the email to the Customer Support or Partnership Department via contact form; Our affiliate panel unilink.

To this end, We process Your personal data provided by You in the Profile and data about Your activity on the Services, that is: Your localisation; Your IP; Your email - if it contains Your name and surname; Your Username; Your password; as session data, Your device and operating system, browser, location and unique ID; user-generated content, posts and other content You submit to Primebit Sites; in terms of enclosing of job application We also see Your email as Well all data provided in Your CV and You application letter.

Providing some data is a prerequisite for using individual services and functionalities of the Account (mandatory data). Our system automatically means obligatory data. The consequence of not providing this data is the inability to provide certain Account services and functionalities. In addition to data marked as mandatory, providing other personal data is voluntary.

Data processing in relation to services and functionalities requiring creation the Account s necessary for the performance of electronic services contract by PrimeBit or in order to take steps at the request of the User prior to entering into the contract of electronic services with PrimeBit [Article 6 (1b) of GDPR].

Services and functionalities which may require verification of the Account

We process Your personal data to provide Services that may require Account creation, such as: verification of Account, making of deposit or a withdrawal; trading on the platform.

To this end, We may process Your personal data provided by You during ‘Know Your Customer Process’ and data about Your activity on the Services, that is: Your localisation, Your IP, name, surname, citizenship, address, postcode, age, gender, ID, Your photography (selfie photo), email address, username, telephone number, user-account information, such as username and password, IP address; financial information; data concerning Your bank account as well as other financial documents consisting Your personal data provided by You in case of situations set forth in Customers Due Diligence Procedure; any other personal information You voluntarily provide to PrimeBit. In terms of Entities We may process all above-mentioned personal data regarding beneficial owners of an Entity, as well as other personal data provided by them during verification process.

We may receive personal information about You from other legitimate sources, including information from commercially available sources, such as public databases and data aggregators, and information from third parties. The types of personal information that We may collect from such sources include Your: name; street address; age; Your commercial activities; possessing the shares or interests in companies or partnerships; enforcement actions against You or the companies as well partnership associated with You; postings on a sanction or embargo lists concerning Yours data - if any.

Providing some data may be a prerequisite for making deposits as well as withdrawals. The details regarding the scope of requirements for particular situation related to Your financial flow is set out in the AML Policy and Customers Due Diligence Procedure. The consequence of not providing that data may be the inability to provide certain Account services and functionalities such as deposit, withdrawal as well other real trading activities required verification of Users.

Data processing within abovementioned scope is necessary for compliance with a legal obligation (i.e. preventing of money laundering and terrorism financing pursuant EU Directive – 2018/843 – V Anti‐money laundering Directive and domestic law of Saint Vincent and the Grenadines aiming at prevention of money laundering and terrorism financing - if applicable - and other laws, regulations as well international recommendations) to which PrimeBit is subjected [Article 6 (1c) GDPR] and processing is necessary for reasons of substantial public interest, on the basis of EU (i.e. preventing of money laundering and terrorism financing pursuant EU Directive – 2018/843 – V Anti‐money laundering Directive) [Article 9 (2g) GDPR] as well processing is necessary for the purposes of the legitimate interests pursued by PrimeBit i.e. identification of non-verified Users and in specific circumstances their sources of funds to prevent from other frauds or usage of User's stolen data for illicit purposes [Article 6 (1f) of the GDPR].

Statistics on the use of particular Website functionalities and facilitating the use of the Services and the mobile application as well as ensuring the IT security of the Services.

For these purposes, We process personal data regarding Your activity on the Website, such as: Your localisation, Your IP, visited websites and subpages of the Sites and the amount of time spent on each of them, as well as data about Your search history, Your IP address, location, device ID and browser data, and operating system.

After assessment Our interests and Your interests, rights and freedoms, We believe that the statistic on the particular Website functionalities and facilitating the use of the Services and the mobile application as well as ensuring the IT security of the Services will not interfere excessively with Your privacy or will not constitute an excessive burdensomeness for You. In the course of evaluating Your interests, rights and freedoms We have taken into account the following circumstances: We do not process the personal data, that could solely identity You; upgrading the standards of Services provided by Us, resulting in the securing of Users' deposits; avoiding the risk of suspension of the Website due to the illegal activities of dishonest Service Users, causing freezing of funds deposited by reliable Users; regulatory requirements aiming at the protection of consumers funds and preventing PrimeBit from malicious actors.

We process those personal data based on Our legitimate interest [Article 6 (1f) of the GDPR], consisting in facilitating the use of services provided electronically and improving the functionality of Our Services.

Determination, prosecution of claims and enforcement of claims.

For this purpose, We may process certain personal data provided by You in the Profile, such as: name, surname, date of birth, Your ID, Your place of residence, data on the use of Our Services, other data voluntarily provided by You, if the claims result from the manner in which You use Our Services, other data necessary to prove the existence of claims, including the extent of the damage suffered.

After assessment Our interests and Your interests, rights and freedoms, We believe that the collection of the data, specified above will not interfere excessively with Your privacy or will not constitute an excessive burdensomeness for You. In the course of evaluating Your interests, rights and freedoms, We have taken into account the following circumstances: upgrading the standards of services provided by Us, resulting in the better quality of Our Service; avoiding the risk of suspension of the Website due to the illegal activities of dishonest Service Users; preventing PrimeBit from malicious actors.

The Company processes above-mentioned personal data based on Company’s legitimate interest (Article 6 (1f) of the GDPR), consisting in determining, prosecution of claims and enforcing claims and defending against claims in proceedings before courts and other state authorities.

Contact with the Users via emails provided by Services and examination of Users’ complaints and applications.

To this end, We process Your personal data including: email address; user name, location data, information about the date of sending an email, as well as other personal data provided by You in emails used, aiming at providing You with the satisfaction of using the Website.

After assessment Our interests and Your interests, rights and freedoms, We believe that the collection Your data, as a consequence of contact with Us will not interfere excessively with Your privacy or will not constitute an excessive burdensomeness for You. In the course of evaluating Your interests, rights and freedoms We have taken into account the following circumstances: upgrading the standards of Services provided by Us, resulting in the better quality of Our Service; avoiding the risk of suspension of the Website due to the illegal activities of dishonest Service Users or third parties; preventing PrimeBit from malicious actors.

Your personal data provided during contact with the Company or in the case of examination of Users’ complaints and applications is being processed based on the Company’s legitimate interest (Article 6 (1f) of the GDPR), consisting in improving the functionality of services provided electronically and ensuring satisfaction with the Company’s Services.

HOW DO WE MATCH THE SERVICES TO YOUR INTEREST AND PREFERENCES?

Our Website aims to provide the best possible match, the services We provide to Your expectations and preferences. PrimeBit does not use profiling to test Your preferences. However, due to the use of this type of tools for marketing purposes by, among others, suppliers of Your internet browsers in order to provide You with the most transparent information below, We describe what profiling is about.

To this end, Internet service providers (different than PrimeBit) may use Your personal data provided by You when creating an Account, when completing the Profile and , as well as data about Your activity on the Website, recorded and stored via Cookie files and page views that have not been completed by sending a message, the hyperlinks You have clicked, Your username, gender, networks and any other information You choose to share when using You on third party websites, platforms and applications (hereinafter referred to as: ‘Third Party Sites’), the websites You visited before arriving at PrimeBit Service, information about the type of browser You use, details of the web pages You have viewed, Your IP address (collectively defined as: ‘Site Usage Information’).

PROFILING : Marketing companies (different than PrimeBit) use the above data to create Your profile as a potential recipient of marketing services, corresponding to Your interests and preferences. Then, based on Your profile created in this way, they choose and present to You the best matching ads and messages.

Marketing of Our products and services.

The Policy applies to personal information collected by the PrimeBit in connection with the Services We offer. This includes also information collected offline through Our consumer center, direct marketing campaigns, sweepstakes and competitions, and online through Our Websites, applications and branded pages on third party platforms and applications accessed or used through such websites or third party platforms (collectively defined as: ‘PrimeBit Sites’).

The Policy also applies to targeted PrimeBit content, including offers and advertisements for PrimeBit products and services, which We (or a service provider acting on our behalf) may send to You on Third Party Sites based on Your Site Usage Information. These Third Party Sites may have their own privacy policies and terms and conditions. We encourage You to read them before using those sites.

For the purpose of marketing of Our products and services, We process personal data provided by You when creating the Account, completing the data about Your activity on the Website, recorded and stored via Cookies. Activity data related in particular to such data as: search history, click on the Website, visits to the main pages of the Sites and their subpages, login and registration dates, data on the use of certain services on the Website, history and Your activity related to Our communication with You; We also receive information that an affiliate or which marketing campaign (e.g. Google AdWords) has influenced Your interest in the Website.

Marketing companies (different than PrimeBit) use the above data to create Your profile as a potential recipient of marketing services, corresponding to Your interests and preferences. Then, based on Your profile created in this way, they choose and present to You the best matching ads and messages (Profiling).

REMARKETING: In order to reach You with our marketing messages outside of the Services, We use the services of external suppliers or our affiliates. These services consist in displaying our marketing messages on websites other than the Services. For this purpose, external providers install, for example, the appropriate code or pixel to download information about Your activity on the Services. Details can be found in the Cookies Policy hereinbelow.

After assessment Our interest and Your interests, rights and freedoms, We believe that marketing will not interfere excessively with Your privacy and will not be an excessive burdensomeness for You. In the course of assessment interests, rights and freedoms, We have taken into account the following circumstances:

  • a) as part of the marketing of Company’s products and services to Our clients', We do not provide Your sensitive and financial data and We limit the circle of people having access to Your personal data;
  • b) We ensure that We have implemented appropriate guarantees to protect Your privacy, namely:
    • i. We only use data about the professional sphere of Your life. We are only interested in what pertains to using Our Service, not Your private life;
    • ii. We only use data about Your activity on the Website, not what You do on other websites.

Depending on Your location, there may be solutions to help You control Your online behavioural advertising preferences (such as whether certain third parties may collect and use your Site Usage Information for targeted advertising purposes). For example, in Europe the website www.youronlinechoices.com allows You to choose which companies can deliver customized ads.

PrimeBit processes Your personal data in field marketing of its products and services as well remarketing based on the Company’s legitimate interest [(Article 6 (1f) of the GDPR], consisting in the marketing of the Company’s products and services as well remarketing for Our Clients .

TO WHOM DO WE TRANSMIT TO YOUR PERSONAL DATA?

We transmit Your personal data to the following categories of recipients:

1. Service providers: We may process Your personal data to service providers that We use to run the Services. Service providers to whom we transmit Your personal data, depending on contractual arrangements and circumstances, or are subject to Our documented instructions as to the purposes and methods of processing these data (processors) or independently determine the purposes and ways of processing them (controllers). The list of Our main suppliers non-associated with Us, is constituted as follows:

Amazon Web Services, Inc. P.O. Box 81226. Seattle, WA 98108-1226
Sendgrid, Inc. Company Address, 1801 California Street Suite 500. Denver, CO 80202
Zendesk, Inc. 30 Eastbourne Terrace, Paddington, London W2 6LA, UK
Avenue 81, Inc., 251 N. 1st Avenue, Suite 200, Minneapolis, MN 55401

The above list may be updated from time to time.

2. Processing entities: We use other suppliers who process your personal data based on Our documented instructions. They provide us with a cloud computing service, provide us with online marketing systems, display web push notifications, send e-mail messages, analyze traffic in the Services, analyze the effectiveness of marketing campaigns, and support the implementation of specific Account functionalities; maintain the IT infrastructure of Service and its functionalities; provide customers support services for You.

It’s also noteworthy that Your Mobile DeviceID is passed to external provider in order to show on screen notification. With respect to affiliate panel ‘unilink’ maintained by external service provider, which is fully anonymized for other users of the panel, Our external provider is able to see only Your username, Your device and operating system, browser, location and unique ID; user-generated content, posts and other content You submit to PrimeBit Sites; Your IP; user-generated content.

3. Controllers: We use suppliers who do not act solely on our documented instructions and will set goals and methods of using your personal data. They provide Us with a license for some IT solutions or IT infrastructure, (e.g. MetaQuotes Software Corp. which is licensor of MetaTrader 5) .

Location: Most of Our suppliers are based mainly in the United Kingdom and other countries of the European Economic Area (hereinafter referred to as: ‘EEA’), e.g. in Cyprus. Some of Our service providers are based outside the EEA. In connection with the transfer of Your data outside the EEA, We have made sure that Our suppliers guarantee a high level of protection of personal data. These guarantees result in particular from the obligation to use standard contractual clauses adopted by the Commission (EU) or participation in the Privacy Shield program enacted by Commission Implementing Decision (EU) 2016/1250 of 12th July 2016 on the adequacy of protection provided by the EU-US Privacy Shield.

You have the right to request us to provide copies of standard contractual clauses by addressing the request in the manner indicated herein.

4. Public Authorities: We provide your personal data if we are required by authorized state authorities, in particular organizational units of the prosecutor's office and Police - from both Saint Vincent and the Grenadines and Cyprus, the Office of the Commissioner Personal Data Protection (Cyprus), the Competition and Consumer Protection Service (‘CCPS) together with Ministry of Energy, Commerce Industry and Tourism (Cyprus) or The Office of the Commissioner of Electronic Communications and Postal Regulation (OCECPR’) (Cyprus), Financial Service Authority (Saint Vincent and the Grenadines).

HOW LONG DO WE STORING YOUR PERSONAL DATA?

We store Your personal data for the period of having an Account on the Website for the purpose of providing the Account service and related functionalities and other services in accordance with the PrimeBit Terms of Services, as well as for marketing purposes. After deleting Your Account, Your details will be anonymised, except for the following data: name, email address and documents provided by You during verification of the User and in certain situations of verification of the funds (We will store this data for a period of 7 years from Account deletion for purposes related to preventing money laundering and terrorism financing and consideration of complaints and claims related to the use of Our Services).

We store personal data of non-logged-in Users for a period of time corresponding to the life cycle of cookies stored on their devices. Details on how We use cookies can be found in the Cookies Policy hereinbelow.

WHAT ARE YOUR RIGHTS IN RELATION TO PROCESSING YOUR PERSONAL DATA?

We ensure the implementation of Your rights listed below. You can exercise Your rights by submitting a request on the contact form. Additionally, You can make selected changes to the Account settings in the Settings (Privacy) tab after logging in to the Website.

The right to withdraw consent.

You have the right to withdraw any consent, if the processing of your personal data on the Website is based on Your consent and You provided it at the time of registration to the Website, as well while using individual Services and functionalities offered on the Website - only in the event of the Website as well individual services and functionalities offered on the Website providing data processing based on Your consent. Withdrawal of consent has effect since the moment of its withdrawal. The withdrawal of consent shall not affect the lawfulness of processing, performed by Us based on Your consent before its withdrawal.

Withdrawal of consent does not entail any negative consequences for You. However, it may prevent You from continuing to use the Services or functionality that We can lawfully provide solely based on Your consent. You will be informed during the collection of personal data in the event of the introduction of our new services involving the personal data processing based on Your consent.

Legal ground: Article 7(3) of the GDPR.

The right to object to the data being used

You have the right to object at any time to the use of Your personal data, if We process Your data based on Our legitimate interest, e.g. in relation to the marketing of Our products and services.

Resignation from further use of the Website expressed in the form of deletion of Account or Your email with adequate content will mean Your object to the processing of Your personal data.

If Your objection turns out to be legitimate and We have no other legal basis to process Your personal data, We will delete Your data which is the subject of the objection raised by You.

Legal ground: Article 21 of the GDPR.

Right to erasure (‘right to be forgotten’)

You have the right to request the erasure of all or some of Your personal data. We will treat the request to erasure all Your personal data as a request to delete the Account.

You have the right to request erasure of personal data if:

  • a) You withdrew Your specific consent to the extent to which Your personal data were processed based on Your consent;
  • b) Your personal data have ceased to be necessary for the purposes for which it was collected or processed;
  • c) You raised an objection to the use of Your data for marketing purposes;
  • d) You raised an objection to the use of Your data in order to conduct statistics on the use of the Website, and the opposition was considered as the justified;
  • e) Your personal data is processed unlawfully.

Despite the request to erase personal data, in connection with opposition or withdrawal of consent, We may retain certain personal data in the field of preventing money laundering and terrorism financing and to the extent necessary to establish, assert or defend claims. This applies in particular to personal data including: name, surname, email address, documents provided by You during the verification of the User and in specific cases, sources of Your funds, which We retain for purposes of handling complaints and claims related to the use of Our Services.

Legal ground: Article 17 of the GDPR.

Right to restriction of processing

You have the right to request a restriction on the processing of Your personal data. If You submit such a request, it will prevent You from using certain functionalities or Services, involving the personal data processing covered by the request. You will also not receive any messages, including marketing messages.

You have the right to request restrictions on the use of Your personal data in the following cases:

  • a) when You contest the accuracy of Your personal data - then We will restrict their use for the time needed to verify the accuracy of Your data, but no longer than 7 days since the receipt of Your request;
  • b) if the processing of Your data is unlawfully, and instead of erasure Your personal data, You will demand restriction of their use;
  • c) where Your personal data has ceased to be necessary for the purposes for which We have collected or used it, but it is necessary for You to determine, assert or defend claims;
  • d) if You object to the use of Your data - then the restriction occurs for the time needed to consider whether, due to Your special situation, protection of Your interests, rights and freedoms override the interests based on which We are acting when We process Your personal data.

Legal ground: Article 18 of the GDPR.

Right of access to the data.

You have the right to obtain confirmation from Us whether We process Your personal data, and if this is the case, You have the right to:

  • a) get access to Your personal data;
  • b) obtain information about the purposes of processing, categories of personal data being processed, the recipients or categories of recipients of this data, the planned period of storage of Your data or criteria for determining this period, information concerning Your rights under the GDPR and the right to file a complaint to the supervisory authority, the source of these data, on automated decision-making, including profiling and safeguards applied in connection with the transfer of these data outside the European Union;
  • c) obtain a copy of Your personal data.

Legal ground: Article 15 of the GDPR.

The right to rectify Your personal data

You have the right to rectify and supplement Your personal data. You can do it yourself in the Settings (Privacy) tab. With regard to other personal data, You have the right to request us to correct this data (if it is incorrect) and to supplement it (if it is incomplete).

Legal ground: Article 16 of the GDPR.

The right to data portability.

You have the right to receive Your personal information that You provide to Us and then send it to another personal data controller chosen by You, e.g. to another controller of similar services. You also have the right to request that personal data be sent by Us directly to such other controller, if it is technically possible.

We will send Your personal data in the form of a csv file. The csv format is a commonly used, machine-readable format that allows You to send the received data to another controller of personal data.

Legal ground: Article 20 of the GDPR.

When do We meet Your request?

While - by exercising the aforementioned rights - You request Us, We comply with this request or refuse to comply with it without justified delay, but no later than one month after receipt. However, if - due to the complexity of the request or the number of requests - We will not be able to meet Your request within a month, We will meet them within the next two months, informing You in advance about the intended extension.

For technical reasons, we always need 72 hours to update the settings You have selected in Our systems. Therefore, it may happen that You will receive an email from us during the system update, from which You have given up.

Filing complaints, inquiries and applications

You can make complaints, requests and applications to Us regarding the processing of Your personal data and the exercise of Your rights.

If You believe that Your right to the protection of personal data or other rights granted to You by virtue of the GDPR have been violated, you have the right to file complaints against Us to the Office of the Commissioner Personal Data Protection in Cyprus.

HOW DO WE LOOK AFTER THE SAFETY OF YOUR PERSONAL DATA?

We strive to ensure the security of Your personal data. The Services use encrypted data transmission (SSL) during registration and logging in, which protects the data identifying You and significantly hinders the interception of access to Your account by unauthorized systems or persons

COOKIES POLICY
HOW DO WE USE COOKIES?
A. WHAT ARE COOKIES?

Cookies are text files saved by a web browser on the disc of Your computer or other device, in order to store information used for Your identification or memoization the history of activities undertaken by You in the Website.

In addition to cookies, We also use other similar technologies such as:

Fingerprinting is a technology that gathers and analyzes information about Your device (information about the browser, operating system, installed plug-ins, time zone, screen size, system fonts and other configurations) through which You use the Website. This information is used to identify You and ensure the security of the Website.

Device recognition involves the use of collected data for analysis of Your device (information about the browser, operating system, installed plugins, timezone, screen size, system fonts and other configurations) operations based on statistics and probability and assigning a common identifier to data resulting from device use. The purpose of this action is to try to recognize You (e.g. recognize that You are the same user that uses multiple devices). This information is used to identify You.

Mobile In-App Tracking is a lot of technologies that provide information activity analysis in a mobile application. These technologies are not based on cookies installed via browsers and can not be controlled using browser settings. These technologies can use the device ID or other identifiers, such as "Ads ID" to link Your app activity to a specific application and analyze Your activity in the app or devices.

In order to ensure the transparency of the information contained in the Cookies Policy, all the technologies indicated above will be referred to as cookies.

B. WHICH TYPES OF COOKIES USE?

We use cookies that differ from each other in the life cycle as well as the internet domain from which they originate.

Due to the life cycle, We divide cookies into:

  • session - deleted simultaneously with closing the web browser,
  • permanent - deleted at the end of a predetermined time, regardless of the closure of the web browser.

Due to the internet domain from which they originate, We divide cookies into:

  • own - set by the web servers of our Websites,
  • third parties - set by web servers of websites other than Our Websites.

C. WHAT PURPOSES ARE USED FOR COOKIES?

Optimizing the use of the Website (necessary and analytical cookies)

We use our own cookies to provide You with the convenience of using the Website, including to limit the number of appearing notifications. We use cookies also to check the security of the information system and to remember Your preferences.

Website and Website page view statistics (analytical cookies)

We use third-party cookies (e.g. Google Analytics, Google Analytics 360) to count visits to the Website, their length and to determine which functionalities of the Website or its parts were most frequently used or visited. The information collected in this way allows Us to analyze the Website's performance and determine the direction of development of new functionalities.

Tracking activity on the Website (analytic cookies)

We use Our own cookies in order to identify You for the purpose of analyzing Your activity on the Website, determining what activities You undertake on the Website.

Displaying ads tailored to Your preferences (advertising cookies)

Our cookies and external suppliers' cookies (e.g. Google Adwords) are used to run marketing campaigns and remarketing campaigns that reach Ours with Our marketing messages if You have previously visited Our Website. These cookies remember that You have visited Our Website and what activities You have done in Our Website. Information collected in this way is transferred to external suppliers.

D. HOW TO MANAGE COOKIES?

You can specify the conditions for storing or accessing cookies using web browser settings or service configuration. In the menu bar of the web browser in the "Help" section You can find information on how to reject saving new cookies, how to delete previously stored cookies, how to request notifications about saving a new cookie file and how to block the operation of cookies.

By taking the utmost care in providing the highest possible quality of Website, We inform You that changes to cookie settings, by refusing to save cookies may cause difficulties and may even prevent You from using certain functionalities.

Utilizamos cookies para melhorar a experiência do usuário. Ao usar o PrimeBit, você concorda com nossos Termos e Serviços e Política de Privacidade