Contact PrimeBit
We read every message. Whether you've found an error in a review, want to flag an operator going downhill, are a casino's PR or compliance team, or just have a question about online gambling in your state — there's a route below that gets you to the right person fast.
Editorial & Corrections
Found a factual error, an outdated bonus offer, a broken link, or a review that no longer matches your experience with an operator? Email [email protected]. We treat correction requests as urgent and respond within 48 hours. Please include the URL, a screenshot if possible, and the source for any contradicting information.
Players & Reader Questions
For questions about a casino's bonus terms, payout speeds, state legality, or general advice on online gambling, use the form below or email [email protected]. We are not a casino — we cannot resolve account disputes, process payouts, or unlock locked accounts. For those, contact the operator's support team directly (the live chat link is on every casino's site). If the operator's support fails you, we recommend filing a complaint at AskGamblers or ThePOGG.
Operators, Affiliate Managers & PR
If you represent a casino brand and want to apply for inclusion in our ranking, email [email protected]. Please include your brand name, licensing details, banking options, parent operator, and a link to your affiliate program. To be clear: we cannot trade ranking position for commission rate or any other consideration. Listed casinos earn their position via our methodology — the relationship with our affiliate manager covers tracking and payout logistics only.
For press releases, expert commentary, statistics requests, or interview opportunities with our editorial team, email [email protected].
Responsible Gambling & Self-Exclusion
If you or a loved one is experiencing gambling-related harm, please use the dedicated resources on our Responsible Gambling page. For 24/7 confidential help in the US, call the National Council on Problem Gambling at 1-800-GAMBLER.
Legal & Privacy Requests
For data subject access requests under CCPA, GDPR, or other applicable privacy laws, email [email protected]. For DMCA takedown notices, send them to [email protected] with the specific URL, the copyrighted work in question, and your contact information per 17 U.S.C. § 512(c)(3).
Quick Contact Form
Postal & Operating Details
PrimeBit is operated by a small editorial team distributed across the United States. We do not accept walk-in inquiries. For postal correspondence, please email first to receive a current correspondence address — our mailing arrangements are reviewed annually for security reasons.
Response Times
- Editorial & corrections — within 48 hours.
- Reader questions — within 5 business days.
- Operator / affiliate inquiries — within 7 business days.
- Press inquiries — within 24 hours for working journalists on deadline.
- Legal & privacy — within 30 days per applicable law.