Withdrawal sat pending 8 days then escalated to additional verification. Already submitted full KYC.
Operator response
Hi — escalated to our risk team; expect a resolution within 48h. Reference #SS-2026-4882.
Complaints & Disputes
A public, AskGamblers-style dispute tracker. Players file with an amount and evidence; operators have right-of-reply; mods move status from Open → In Progress → Resolved. Resolved cases stay public as a reference for future players.
Member+ trust required to file. You'll need to make a few helpful posts first — this protects everyone from drive-by complaints.
Cleared 35x on welcome, tried to withdraw, bonus was voided citing max-bet violation. Logs show I was under cap.
Operator response
Reviewed the wager history — original ruling reversed. Withdrawal of $1,180 paid June 4.