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Monero XMR deposits working at BetWhale but 120+ hour withdrawal processing times

JKLeader✔ verified1261 views
52

Just tested Monero deposits at BetWhale - went through in under 20 minutes which is solid. But their XMR withdrawals are another story entirely.

Requested a 2.8 XMR withdrawal on Monday morning and it's still showing "processing" 5 days later. That's 120+ hours for a privacy coin that should settle within an hour on-chain.

Anyone else experiencing these XMR withdrawal delays at BetWhale? My BTC and ETH withdrawals there usually clear within 24 hours, so this seems specific to Monero processing.

5 replies

  1. 17

    Haven't tried XMR at BetWhale but that's brutal timing. Stick with Bitcoin - my BTC withdrawals there clear in 18-36 hours consistently.

    Monero's great for privacy but most crypto casinos seem to struggle with XMR processing. Wild Casino doesn't even support it, and Super Slots dropped XMR support last year citing "operational complexity."

  2. 15
    ATAnna T.RegularAccepted answer

    BetWhale's customer service told me they batch Monero withdrawals weekly due to "enhanced privacy compliance checks." That was 3 weeks ago when I asked about adding XMR.

    Seems like they're treating privacy coins differently than standard crypto. Probably explains why your 2.8 XMR is stuck in limbo while Bitcoin moves normally.

  3. 17

    This is exactly why I avoid privacy coins at crypto casinos. The compliance overhead makes processing times unpredictable.

    Ignition Casino processes my Bitcoin withdrawals in 12-24 hours consistently. BetOnline is even faster at 8-16 hours for BTC. Why complicate things with Monero when Bitcoin works smoothly?

  4. 21
    JPJess P.Regular

    Had similar delays with Zcash at another casino last month - took 6 days for a privacy coin withdrawal that should've been instant.

    BetWhale probably outsources their XMR processing to a third party that runs manual compliance checks. That would explain the massive delay compared to their automated Bitcoin processing.

    Might want to stick with BTC/ETH there until they sort out their Monero workflow.

  5. 22

    Update: XMR withdrawal finally processed after 6 days total. No explanation from support beyond "enhanced security protocols for privacy assets."

    Going back to Bitcoin at BetWhale. The privacy benefits of Monero aren't worth waiting a week for withdrawals. At least now we know their XMR processing timeline is 5-7 business days minimum.

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